Terms and Conditions

1. Description of Services

The Company provides a service to build, host, and maintain professional websites for job candidates ("Resume Reel"). Our Services transform a User's professional information (such as from a resume) into a live, multi-page website to showcase their experience, skills, and projects to potential employers.

2. Eligibility

By agreeing to these Terms, you represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into a binding contract.

You further represent and warrant that you are not a resident of, or located in, any jurisdiction where our Services are prohibited, including but not limited to the European Economic Area (EEA), the United Kingdom, and the State of California.

The Services are intended solely for use by individuals located within the United States, excluding the State of California. We make no representation that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws. We reserve the right to limit the availability of our Services to any person, geographic area, or jurisdiction at any time, at our sole discretion.

3. Subscriptions, Payments, and Billing

a. Subscription Plans: The Services are offered on a subscription basis (e.g., monthly, semi-annually, annually) as detailed on our Site's pricing page ("Subscription"). Your Subscription begins on the date of successful payment.

b. Payment Processing: All payments for our Services are processed through our third-party payment processor, Stripe, Inc. ("Stripe"). Your use of Stripe's services is subject to Stripe's own terms of service and privacy policy. We are not responsible for any errors, fees, or issues caused by Stripe.

c. Pricing and Billing:

• Base Fee Lock: As long as your Subscription remains active and in good standing (with no lapses in payment), your base subscription fee ("Base Fee") at the time of your initial purchase will not increase.
• Add-On Fees: We reserve the right to increase fees for any optional, add-on services (such as portfolio pages, domain renewals, resume writing, etc.) at the time of your Subscription renewal (e.g., at the start of your next billing month, 6-month period, or year).
• General: All prices are listed in US Dollars and are subject to change without notice, except as specified in Section 3.c.i. Prices do not include any applicable taxes, which are your sole responsibility.
• Payment Failures: You are responsible for providing a valid payment method. If your payment method fails, we reserve the right to immediately suspend or terminate your Services and website.
• Chargebacks: Initiating a chargeback for a valid charge is a violation of these Terms and will result in the immediate termination of your Services and a permanent ban from using the Services in the future.

d. No Refund Policy:

ALL PURCHASES ARE FINAL. YOU ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO A REFUND FOR ANY PAYMENTS MADE FOR THE SERVICES, REGARDLESS OF WHETHER YOU USE THE SERVICES, ARE DISSATISFIED WITH THE SERVICES, OR IF YOUR SERVICES ARE TERMINATED OR SUSPENDED. This includes all subscription fees, add-on fees, and domain registration costs.

4. Custom Domain Name Policy

As part of the Services, you may purchase an add-on for a custom domain name ("Domain Name") to be registered on your behalf.

a. Subject to Availability: All Domain Name registrations are subject to availability and the rules and regulations of the relevant domain name registrars (e.g., ICANN). We do not guarantee that your desired Domain Name will be available.

b. Right of Refusal: We reserve the absolute right, in our sole discretion, to refuse any Domain Name you suggest. Refusal may be based on, but is not limited to, names that we deem offensive, obscene, defamatory, infringing on a third party's trademark, or otherwise inappropriate.

c. Impasse and Final Selection: If your suggested Domain Name is refused, we will request alternative suggestions. If, after a reasonable number of attempts, you are unable or unwilling to select an available and acceptable Domain Name, we reserve the right to select and register an appropriate, available Domain Name for you to ensure timely delivery of the Services. Our selection will be final.

d. Renewals: A custom domain is an add-on service. You are responsible for paying the domain renewal fee, which is subject to price changes (per Section 3.c.ii), to keep the domain active. Failure to pay the renewal fee will result in the domain expiring and your website becoming inaccessible. We are not liable for any loss or damages resulting from an expired domain.

5. Term and Termination

a. Term: These Terms remain in full force and effect as long as you have an active Subscription or are using the Services.

b. Termination by You: You may cancel your Subscription at any time by contacting us or through your account portal. Cancellation will take effect at the end of your current billing period. You will not receive a refund for any time remaining in the billing period (per Section 3.d).

c. Termination by Us: WE RESERVE THE RIGHT, IN OUR SOLE AND ABSOLUTE DISCRETION, TO SUSPEND, RESTRICT, OR TERMINATE YOUR ACCESS TO AND USE OF THE SERVICES, INCLUDING DELETING YOUR WEBSITE AND ALL YOUR CONTENT, AT ANY TIME, FOR ANY REASON OR FOR NO REASON AT ALL, WITHOUT PRIOR NOTICE OR LIABILITY TO YOU. Reasons for termination may include, but are not limited to, (i) your breach of these Terms, (ii) your failure to pay fees, (iii) any activity we deem to be fraudulent, abusive, or harmful to our Services or other users. We will have no obligation to provide a refund of any amounts previously paid.

6. Intellectual Property Rights & Grant of License to Us

a. Our Property: All content, software, branding, logos, website templates, and other intellectual property on our Site or provided as part of our Services (the "Company IP") are the exclusive property of Ricavvo, LLC and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Company IP solely for the purpose of receiving the Services during your active Subscription.

b. Your Content & Broad License Grant: Any content you provide, submit, or upload to us or your Resume Reel website, including but not limited to your name, likeness, photograph, resume information, project details, and personal biography ("User Content"), remains your property.

However, by using the Services, you grant Ricavvo, LLC a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to use, copy, reproduce, process, adapt, modify, publish, transmit, sell, re-sell, distribute, publicly display, publicly perform, derive derivative works from, and otherwise exploit your User Content in any and all media or distribution methods (now known or later developed) for any and all business purposes, including but not limited to:

• Operating, providing, and improving the Services;
• Displaying your Resume Reel website on the internet;
• Using your website, name, likeness, and any part of your User Content in our marketing, advertising, and promotional materials (e.g., featuring your site as an "example" or "case study");
• Packaging, selling, or otherwise providing your User Content and data (including aggregated and anonymized data) to third parties.

This license survives any termination of your account or the Services. You represent and warrant that you have all necessary rights, power, and authority to grant this license for all User Content you provide.

7. Candidate Database and Data Rights

You explicitly acknowledge and agree that a core component of the Service is the aggregation of User Content into one or more databases ("Candidate Databases").

a. Promotional Use: You grant us the unlimited right to use your Resume Reel website, your likeness, and any User Content (as defined in Section 6.b) in our marketing and promotional materials in any medium, without any compensation or further permission required.

b. Sale of Data and Access: You acknowledge that we may, now or in the future, create a service where third parties (such as recruiters, hiring managers, or other companies) can pay for access to our Candidate Databases to view, search, and contact candidates. You expressly consent to have your User Content, including your professional information and contact details, included in such databases and sold or provided to these third parties.

8. Prohibited Conduct

You agree not to use the Services for any unlawful purpose or in any way that violates these Terms. You will not:

• Violate any applicable local, state, national, or international law.
• Upload, post, or transmit any User Content that is false, misleading, fraudulent, libelous, defamatory, obscene, pornographic, or hateful.
• Infringe on the rights of any third party, including intellectual property, privacy, or publicity rights.
• Use the Services to harass, stalk, threaten, or otherwise harm another person.
• Attempt to reverse-engineer, decompile, disrupt, or gain unauthorized access to the Services, Company IP, or any related systems or networks.
• Upload or transmit any viruses, malware, or other malicious code.
• Use any robot, spider, or other automated means to access the Services or scrape data from the Site or Candidate Databases.

9. DMCA / Copyright Policy

We respect the intellectual property rights of others. If you believe that your copyrighted work has been infringed, please send a notice of infringement to our Designated Copyright Agent at info@ricavvo.com with the information required by the Digital Millennium Copyright Act (DMCA).

10. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We may add new features, impose limits, or change the pricing for any part of the Service. You agree that we are not liable to you or any third party for any modification, suspension, or discontinuance of the Services.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT YOUR WEBSITE WILL RESULT IN ANY JOB OFFERS OR INTERVIEWS.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RICAVVO, LLC, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS AND DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

13. Governing Law and Dispute Resolution

a. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina and the United States of America, without regard to its conflict of law principles.

b. Binding Arbitration: Any dispute, claim, or controversy arising from these Terms or your use of the Services shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) in accordance. The arbitration shall take place in Wilmington, NC, USA.

c. Class Action Waiver: YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

14. Indemnification

You agree to defend, indemnify, and hold harmless Ricavvo, LLC and its affiliates, officers, directors, and employees from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any law or the rights of a third party, including any intellectual property or privacy right; or (d) any claim that your User Content caused damage to a third party.

15. Miscellaneous

a. Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Ricavvo, LLC regarding the Services and supersede all prior agreements.

b. Severability: If any provision of these Terms is deemed invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

c. No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

d. Force Majeure: We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (e.g., acts of God, war, or natural disaster).

e. Changes to Terms: We reserve the right, in our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice (e.g., by posting to our Site or sending an email). Your continued use of the Services after such changes become effective constitutes your acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Ricavvo, LLC

info@ricavvo.com

609A Piner Road, Suite 308, Wilmington, NC 28409