Privacy Policy

1. Introduction

Ricavvo, LLC ("Company," "we," "us," "our") provides the Resume Reel website, products, and services (collectively, the "Services"). We are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, sell, and protect your information when you use our website, www.resumereel.io, (the "Site") and our Services. This Policy is part of our Terms and Conditions (the "Terms"). By using our Services, you agree to both our Terms and this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us when you use our Services. This includes:

• Personal Identification Information: Your name, email address, phone number, and professional title.
• Professional and Employment Information: All information you submit for your Resume Reel website, including but not limited to your work history, education, skills, project descriptions, personal biography, and any other professional details ("Professional Information").
• Media: Your photograph, likeness, and any media you provide for your website ("Media").
• Payment Information: We use a third-party payment processor, Stripe, to handle all payments. We do not store your credit card details. Stripe collects your payment information directly, and its use is governed by Stripe's Privacy Policy.
• Communications: Any information you provide when you contact us for support or other inquiries.

Collectively, your Personal Identification Information, Professional Information, and Media are referred to as your "Personal Information."

3. Cookies and Tracking Technologies

We do not use cookies or other similar tracking technologies (like pixels or web beacons) on our Site.

4. How We Use Your Information

We use the Personal Information we collect for several business purposes:

• To Provide and Maintain the Services: To create, host, and maintain your Resume Reel website and to process your Subscription payments.
• To Communicate With You: To respond to your inquiries, send you service-related updates, and provide customer support.
• For Marketing and Promotion: As stated in our Terms, we may use your Personal Information (including your name, likeness, and website) in our marketing and promotional materials.
• To Create and Monetize Candidate Databases: We use your Personal Information to create and maintain one or more databases of candidates ("Candidate Databases").
• To Fulfill Contractual Obligations: To enforce our Terms and Conditions.
• For Legal and Security Purposes: To comply with legal obligations, prevent fraud, and protect the security of our Services and users.

5. How We Share and Sell Your Information

You explicitly acknowledge and consent to our sharing and selling of your Personal Information as described below.

• Sale of Personal Information to Third Parties: A core component of our Service is providing third parties (such as recruiters, hiring managers, and other companies) with access to our Candidate Databases. We sell or otherwise provide your Personal Information, including your name, contact information, and full Professional Information, to these third parties for a fee.
• Promotional Use: We may publicly display your Resume Reel website, name, and likeness as part of our marketing and promotional activities, making that information publicly available.
• Service Providers: We share information with third-party vendors who perform services on our behalf, such as Stripe (payment processing) and our web hosting provider.
• Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets (as Ricavvo, LLC), your Personal Information will likely be one of the assets transferred.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your Personal Information for as long as your Subscription remains active and for a commercially reasonable time thereafter for business purposes, including to comply with our legal obligations, resolve disputes, and enforce our agreements. As stated in our Terms, the license you grant us to use your information is perpetual and irrevocable, and we may retain copies of your information indefinitely for the purposes described in this Policy.

8. Your Privacy Rights (California Residents)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA).

• Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected, sold, or disclosed.
• Right to Request Deletion: You have the right to request the deletion of your Personal Information. However, this right is subject to many exceptions. For example, we may deny your deletion request if retaining the information is necessary for us to fulfill our contractual obligations, complete transactions, or exercise the perpetual, irrevocable license you granted us in the Terms and Conditions.

To exercise any of these rights, please contact us at info@ricavvo.com. We will need to verify your identity before processing your request.

9. Children's Privacy

Our Services are not intended for or directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will provide reasonable notice (e.g., by posting the updated Policy on our Site or sending an email). Your continued use of the Services after such changes become effective constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: